Norfolk International Airport Departures (ORF)

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Flight Departures at Norfolk International Airport

Before exiting your transport vehicle at Norfolk International Airport, make sure to collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Norfolk International Airport

Norfolk International Airport has enough parking spaces for its passengers at its two parking locations. However, some spaces can get occupied quickly depending on the time of day and season.

Please allow plenty of time when traveling with your vehicle to the airport. Cash or credit card payments are accepted at the facility. It is open 24/7. See more information about short and long term parking at Norfolk International Airport.

Transfer Services at Norfolk International Airport

Norfolk has a comfortable transportation system. Passengers with outbound flights can get to the airport on a rental car, taxi, rideshare, and shuttles.

Though public buses and trains are also available from downtown, we recommend passengers to take the taxi instead.

Rental Car Services at Norfolk International Airport

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If you’re not sure where to go, give the rental company a call. See and compare all rental car companies at Norfolk International Airport.

For item(s) lost and found inside the vehicle, please contact the rental car company directly. 

For item(s) left on a rental car center shuttle bus, the Airport Lost and Found at +1 757-857-3823.

Ride Shares at Norfolk International Airport

The designated drop-off area for rideshares is in the Ground Transportation Center of the Arrivals Terminal building.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Norfolk International Airport

Taxis drop off passengers at the Ground Transportation Center in front of the Arrivals Terminal.

One-way fare from downtown is approximately $30.00, plus additional charges. If you were traveling from outside the city area, the fare should be higher. It is customary to give the driver a tip (15-20% of the fare) for good service. See more information about taxis at Norfolk International Airport.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the airport, just in case you leave something behind.

Trains at Norfolk International Airport

Although there are no train stations at the airport, there is an Amtrak train connection near downtown Norfolk. From the train station, passengers can quickly get to the airport by taxi for less than $30.00. More information about train services near Norfolk International Airport.

Buses at Norfolk International Airport

There are no bus services to and from Norfolk International Airport. The nearest bus (HRT Route 15) connection is 2 kilometers away at the intersection of Military Highway (Route 165) and Norview Avenue (Route 247). More information about buses to and from Norfolk International Airport.

Passengers are advised to look for other more convenient transportation options when going to the airport.

Hotel Shuttle Services at Norfolk International Airport

Many hotels in Norfolk provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation. Shuttles drop passengers in front of the Arrival Terminal building.

Other Services at Norfolk International Airport

Wi-Fi at Norfolk International Airport

Please connect to the “TakeORFwifi” network. Passengers can access free Wi-Fi at Norfolk Airport for one hour. Additional charges start at $3.95.

ATMs at Norfolk International Airport

There are ATMs at the lobby of the Departures Terminal and Concourses A & B of the Arrivals Terminal.

Currency Exchange at Norfolk International Airport

Currency Exchange is not available in this facility.

Nursing Stations at Norfolk International Airport

The lactation rooms are located in the main lobby and on the airline concourses. Rooms are equipped with a rocking chair, changing table, sink, and multiple outlets to give nursing mothers comfort and privacy.

Restrooms at Norfolk International Airport

The airport provides accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at Norfolk International Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Norfolk International Airport

Passengers can do some last-minute shopping inside the facility.

Smoking at Norfolk International Airport

Smoking is only permitted in designated areas outside the terminals. Please follow smoking regulations at the facility.

Lost and Found Section at Norfolk International Airport

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 757-857-3823.

You can also complete the Lost and Found process at the Information Desk in the main lobby near the pedestrian bridge.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned. Please talk to the airport representative at the counter.

Ticketing at Norfolk International Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals. Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Generally, payment by cash or checks is not accepted at American airports. Please consult your air carrier or travel agent for more details.

Information Desk at Norfolk International Airport

The Airport Information Center is located in the main lobby near the pedestrian bridge.

The center also provides visitor guides and maps at this location and in the Arrivals Terminal near the car rental counters.

Pet Relief at Norfolk International Airport

Pet relief areas are located at the Departures Terminal near Door A, Door C, and Door D. At the Arrivals Terminal, they are near Door 0 and Door 5, and near the Long-Term East Parking Lot area near the pedestrian sidewalk.

Animals are not permitted at the airport unless they are in proper pet carriers to assist disabled individuals.

Disabled Passengers at Norfolk International Airport

Norfolk International Airport is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints can call +1 757-857-3351.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

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Tips for tourists and business travelers renting and driving a car in Norfolk, Virginia